Feely Piano School Policies, lessons at your home

Dear  Students, please note our Feely Piano School Policies

Our promise to you is to do our best to make your lessons convenient, creative, and informative. We are thrilled for you to become a part of our experience of in home lesson providers.


Cancellations, Feely Piano School Policies

If a student would like to terminate lessons, they must give 4 weeks notice for a full refund. Our school year operates from September until the end of June with casual lessons in the summer. We require 30 days notice for a full refund.


Missed Lesson /cancellation, Feely Piano School Policies

If a student needs to cancel a lesson, they need to provide 24 hours notice in order to receive a full refund. If a cancellation is within the 24 hours notice window, we send you your money back through etransfer.

Students will provide payment for the full package at the time of purchase (for instance, 8 weeks).  If there needs to be a cancellation in advanced, once notified of the cancellation the school will reimburse the family for the payment of the lesson within 24 hours through etransfer.

We charge a $10 late fee for late payments to your lessons, if a payment has not been made 5 days after commencement of the first lesson. All payments need to be provided before the teacher comes to your home to begin lessons.


Photo Release, Feely Piano School Policies

I grant to Feely Piano School its representatives and employees the right to take photographs of me and my property. I authorize Feely Piano its assigns and transferees to copyright, use and publish the same in print and/or electronically.

If you are cancelling a lesson you must change the status of your lesson as “cancelled” in your online schedule, for a proper cancellation reimbursement to be applied.

If a student is more than 15 minutes late for their lesson, the teacher needs to communicate through text message and email to the students. The teacher is responsible to wait outside of the home for the entire lesson.  If the lesson is missed with no cancellation the teacher is paid for the lesson.

All terminations of contracts must be provided 30 days in advanced for a full refund.


If your teacher is more than 15 minutes late, a 30 minute free lesson will be provided to the family at a mutually available time between the teacher and family.


Cell Phone Texting, Feely Piano School Policies

With our SMS program, students and teachers will be sent helpful text messages for things like homework reminders, appointment cancellations, special promotions, and news updates from Feely Piano School. Furthermore, users will be able to respond to the system in order to do all sorts of nifty things like check FAQs, or provide feedback after lessons.


Lesson payments, Feely Piano School Policies

Lesson payments are not the responsibility of your teacher and they do not take payment on site. Please review our payment document which outlines our procedures for payment!  Please buy a voucher online, here.


Book purchases and notebook packages, Feely Piano School Policies

Your teacher will notify you if you will be needing a new curriculum books. Books range between $15-$20 and are provided by your teacher in lesson, and payment is at this time given directly to your teacher. We use Piano Adventures curriculum and also RCM syllabus theory curriculum.

Upon our first lesson together, your teacher will provide a our student notebook package, which is charged upon enrollment as “enrollment fee”. Inside your homework book you will find a calendar, contact information for your teachers, along with your homework and activities! Please bring this every lesson.


Teacher Communication, Feely Piano School Policies

You will have an email address, and cell phone number for your teacher. All rescheduling, cancellations, and homework assignment inquiries can be sent to your teacher personally.


Referral Bonus, Feely Piano School Policies It goes without saying that social media marketing is one of the most effective ways to drive a business.


If you personally refer someone to our school, you will earn $20 off your next lesson.

If you are able to write a review and like/share our facebook page, you will also receive $5 off your next lesson.

By enrolling with our school, our clients agree to these Feely Piano School Policies.

Locations                                      Mississauga              Brantford             Kitchener                Waterloo           Guelph Oakville                     Burlington           Ancaster                    Hamilton  

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